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Steel Manufacturer – Microsoft Dynamics NAV Post Implementation Audit & Data Recovery from the Navision database crash

About Customer

The customer is the first integrated and largest in Tamilnadu, produces right from iron ore to heavy duty structural. The customer is engaged in manufacturing of international standard heavy size structural of Beams & Channels with annual capacity of 1, 80,000 MT. Apart from the main steel division, the customer has a coal based 8 MW captive power plant. The business is developed and promoted by a group of leading industrialists who where the pioneer in the iron and steel industry in South India.

Business Situation

The customer has implemented Microsoft Dynamics NAV version 4.0 for its Financial & SCM operations. But the company hasn’t realized complete ERP benefits and has many challenges. Also, the Navision database crashed twice within a span of one year. The company was interested to address the above challenges through the following project initiatives:

  • Microsoft Dynamics NAV Audit
  • IT Infrastructure Audit
  • Navision Data Retrieval Project


VELCOM team conducted the audit across various operations like Finance; Sales; Purchase; Inventory & IT and completed the Microsoft Dynamics NAV & IT Infrastructure Audit. This was for the customer to take the right decisions to enhance the existing IT Infrastructure for better functioning of Microsoft Dynamics NAV & realize optimal Return on Investment (ROI).

The customer had a database server crash and the Navision data backup was not properly done for the past 6 months. VELCOM team with the expert assistance used a data retrieval tool and retrieved the entire data (except few days data) from the crashed Navision database server.

Key Benefits

VELCOM team helped the customer to retrieve the entire data (except few days data) from the crashed Navision database server.

VELCOM provided the audit report which detailed the following for the customer benefit:

  • Microsoft Dynamics NAV Audit
  • Overview
  • NAV Granule Level Usage
  • NAV Customization Level
  • Key Observations
  • IT Infrastructure Audit
  • Overview
  • Server & Desktop
  • Network, Connectivity & Security Assessment
  • Overall Budget (Total Cost of Ownership) plan to realize complete benefits of their ERP Infrastructure investments
  • Organization Resource Planning to manage the Project
  • Implementation Partner Evaluation Criteria to ensure selection of right partner for the Project Success
  • Plan of Action