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ERP Readiness Audit & Selection of Microsoft Dynamics NAV vendor

About Customer

The customer is one of the leading manufacturers of Parabolic Springs, Leaf Springs, Automotive Springs & Spring Assemblies in India. They supply to OEM's (Heavy / Light commercial vehicles), dealers and distributors across the globe. They work on custom design & development of automobile Leaf & Parabolic Springs. Their expertise includes the development of vehicle suspension systems for all heavy & light vehicles. Through effective business practices, their management and technical experts evaluate, prioritize, manage and implement projects to assure client satisfaction.

Business Situation

The customer has implemented Microsoft Dynamics NAV version 3.7 for its Sales & Inventory operations and was looking at how ERP can be leveraged to meet its optimistic business plans. The customer has asked VELCOM to assist them in their ERP project initiative.

The company also had the following challenges

  • No Integrated system across organization
  • Limited knowledge & usage of product across organization
  • MIS doesn't meet organization requirements
  • System was not configured for multi-branch, multi-location scenario
  • Risk of high dependence on IT dept for the functioning of ERP
  • All branches are not connected for ERP


Firstly, VELCOM team performed detail sessions with the employees in various departments - Finance; Sales; Purchase; Inventory and completed the ERP Post-Implementation & Readiness Audit. Post the audit, VELCOM presented the report which detailed the company status of the following

Audit the Utilization Level of the ERP in terms of

  • Functional, Technical & MIS Fitment to the Organization Business Requirements
  • People Usage - Knowledge, Ease of use
  • Organization Readiness
  • People User Readiness from Management, Business & IT
  • Process Business Requirements & Data (Master & Transaction) – Overall & Operation-wise
  • System Details on Software, Hardware, Bandwidth & others
  • Way Forward Action Plan with multiple options to realize the complete benefits from their ERP Investment

Subsequently, VELCOM team guided in evaluating & deciding the right implementation partner to implement Microsoft Dynamics NAV 2009 for the Finance, Sales, Purchase and Inventory operations.

VELCOM is now managing the ERP project (on behalf of the customer) to ensure that the ERP project implementation is completed within the stipulated time & budget.

Key Benefits

  • Overall Budget (Total Cost of Ownership) plan to realize complete benefits of their ERP investments
  • Organization Resource Planning to manage the ERP Project
  • Implementation Partner Evaluation Criteria to ensure selection of right partner for ERP Project Success
  • Selected the right implementation partner for the ERP Project Implementation

"VELCOM has conducted the ERP Post-implementation & Organization Readiness Audit and has come out with the detailed current status report with a clear action plan. This has helped us to understand our current organization level and steps to take to realize the complete benefits of our ERP Investments. VELCOM approach has been very professional & they work as our extended IT arm. They are currently assisting us in identifying the right ERP implementation partner and would be part of our group's IT initiatives in future also." says the customer.